Frequently Asked Questions

FAQs

Here you will find the answers to the most common questions we get asked about Airbnb property management in the UK.

What services do you offer for Airbnb property management?

We offer comprehensive Airbnb property management services, including property listing creation, guest communication, booking management, cleaning services, and maintenance coordination. Our goal is to maximize your rental income while ensuring a seamless experience for both you and your guests.

How do you determine the optimal rental price for my Airbnb?

To determine the optimal rental price for your Airbnb, we conduct a thorough market analysis, examining comparable listings, seasonal demand, and local events. Our dynamic pricing strategy adjusts rates based on market trends, helping you maximize occupancy and revenue throughout the year.

How do you handle guest communication and inquiries?

We manage all guest communication on your behalf, responding to inquiries promptly and professionally. Our team handles booking confirmations, check-in instructions, and any guest concerns during their stay, ensuring a positive experience that can lead to great reviews and repeat bookings.

What cleaning services do you provide for Airbnb properties?

Our cleaning services are tailored specifically for Airbnb properties and include thorough cleaning between guest stays, restocking essentials, and preparing the property for new arrivals. We ensure that your property meets high cleanliness standards, which is crucial for receiving positive guest feedback.

How do you ensure my property is compliant with local regulations?

We stay updated on local regulations and laws regarding short-term rentals to ensure your property remains compliant. This includes adhering to safety standards, obtaining necessary permits, and ensuring proper insurance coverage. Our expertise helps you navigate the regulatory landscape effectively.

What happens if a guest damages my property?

In the event of guest damage, we have protocols in place to address the situation. We encourage hosts to utilize Airbnb’s Host Guarantee program, which provides coverage for certain damages. Additionally, we conduct thorough inspections before and after each stay to document the property’s condition.

We look forward to hearing from you

Please do not hesitate to contact our friendly customer service team with any enquiries or bespoke requests. As always, your comfort is our highest priority.

PRS - Property Readiness Scheme
ICO - Information Commissioners Office
Google Safe Browsing

Message us directly

Please select your enquiry type:
1
2
By submitting your details you consent to being contacted by Staycay by telephone and/or email for this and similar marketing material.
For Guest Enquiries, please contact our Guest Support team.
PRS - Property Readiness Scheme
ICO - Information Commissioners Office
Google Safe Browsing
Request a CallBack
Fill in your details below and we'll call you back at your preferred time.
Best time to call (within office hours)